FAX (413) 789- 0581
CONTACT US (413) 789- 0132
Benefits of choosing Western Mass Home Health Services:
- Caring for you at the comfort of your own home
- Assess and educate about the disease process to prevent hospitalization and minimize the risk of infection
- Less costly than facility-based care
- Creation of an individualized and customized plan of care by incorporating the client and family members to attain their goals and optimal outcome
- Assigns supervisors to oversee the quality of care that clients are receiving in their homes
- Individualized pre-op and post-operative education and counseling
Mission Statement
The agency mission is to provide specialized, coordinated, interdisciplinary, and evidence-based care approach to patients in their homes under the direction of a physician. Western Mass Home Health Services is committed to helping individuals to improve function at the comfort of their own home and with greater independence. Western Mass Home Health Services strives to promote the optimal patient well-being and to assist the patient in remaining at home and most importantly, to prevent hospitalization or admission to long-term care institutions.
Vision
Western Mass Home Health Services is recognized by the communities we serve for providing excellence standards of care through the dedication of the professional, compassionate, and innovative staff that use evidence-based practice as the foundation of clinical care. We strive to be one of the leading providers of home health services, in accordance with organizational policies and procedures, to provide home care services to clients in their place of residence and may include nursing, rehabilitative, and other professional services.
Insurance
- Medicare/Medicaid; WellPoint; Private pay; WellSense Health plans; Tufts Health Plans; Fallon Health Plan; Fallon PACE; Beacon Health options; Commonwealth Care Alliance(CCA); Cigna Health Insurance; CareCentrix; Workers Comp; Allways Health Partners formerly NHP; Fallon Community Health Plans;HNE/Behealthy Partnership; VACCN; UHC Community Health Plans and other privately funded insurances.
We encourage you to call your provider representative to determine your coverage. You can also request to talk to our staff at (413) 789 0132 or email info@wmhhs.org to assist you in the determination of your coverage or address any questions or concerns that you may have.
Staff
Our entire staff strives to provide quality care to the patients and families we serve. Employees at Western Mass Home Health Services believe that teamwork is essential in improving patient care and safety. We encourage our staff to use evidence-based practice in care decisions to improve care processes and patient outcomes. Our dedicated and experienced licensed professionals collaborate with physicians and other healthcare providers to ensure the highest quality of care. We are available to answer your questions or address your concerns during our normal business hours. You can also send us a message, and we will respond within 24 hours.